AI data analysis for Product Team

Build Your Product with the Power of AI

With Gravite, customer feedback is automatically analyzed by AI, enabling you to track user requests and structure them by initiative for smarter decision-making.

No matter how many meetings are held, businesses often find themselves without a full understanding of their customers’ needs for improvement

Complex Data Collection

Product managers must gather data from various, often scattered sources, which complicates the organization and consistent analysis of information.

Unstructured Data Analysis

Interpreting unstructured data, such as customer reviews or online comments, is challenging without the right tools, limiting the ability to extract actionable insights.

Extracting Actionable Insights

Turning raw data into clear, actionable insights is a challenge, and without this, decisions may be made on incorrect or incomplete information.

Fast Decision-Making

The time needed to analyze data can delay decision-making, affecting the responsiveness and agility of the product team.

It helped us take a step back and analyse all the feedback we receive without all the bias we all naturally have. A true game changer!

Analysis and Classification

Analyze Customer Improvement Requests with AI

With AI, you can automatically analyze customer improvement requests and detect trends in real time. This allows you to prioritize high-impact changes and respond quickly to evolving customer needs, making your decision-making process faster and more efficient.

Automated Categorization
Real-Time Trend Detection
Data-Driven Prioritization
notifications

Real-Time Insight Alerts

Keep your product team informed with Gravite's smart alert system. Receive real-time notifications whenever a new anomaly is detected or a critical feature request gains traction.

This system enables your team to act swiftly and prioritize improvements, ensuring a better product experience for your users.

Explore and Deep Dive into Customer Requests
with Real-Time Insights

Explore and dive deeper into customer improvement requests with our real-time insights tool. Ask questions, uncover trends, and gain a detailed understanding to drive smarter product decisions.

What are the top improvement requests from our customers over the past month?

Which product features are causing the most user dissatisfaction based on feedback?

What trends can we identify from feature requests submitted in the last quarter?

Which customer requests have the highest priority based on frequency and impact?

Gravite's value

Improve your Product, accelerate Your Growth

Increased Time Savings

Automation of repetitive tasks for better productivity.

Improved Visibility

Clear dashboards and advanced visualizations for better data understanding.

Informed and Strategic Decision-Making

Precise insights for data-driven decisions.

Scalability and Adaptability

Ability to manage growth and adapt to changing needs.

Enhanced Collaboration and Communication

Sharing of insights for a strengthened collaborative approach.

Strengthened Competitive Advantage

Rapid innovation and anticipation of customer needs to surpass the competition.

Gravite has become an essential internal tool for analyzing user feedback. We centralize all the data, providing precise and unbiased analysis with AI, allowing us to make decisions easily.

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Frequently asked questions

  • How secure is my data with Gravite.io?

    Data security is paramount at Gravite.io. We employ robust security measures including encryption and regular audits to ensure your information is always protected.

  • Can I try Gravite.io before committing to a subscription?

    Yes, we offer a trial period for you to experience how Gravite.io can transform your operations. Please contact our sales team to get started.

  • What kind of support can I expect from Gravite.io?

    We offer comprehensive support including onboarding, technical assistance, and strategic advice to ensure you make the most out of Gravite.io.

  • What makes Gravite.io different from other feedback analysis tools?

    Gravite.io stands out due to its AI-driven approach, ease of integration, real-time insights, and the ability to quickly turn large volumes of qualitative data into strategic actions.ur une raison quelconque vous n'êtes pas entièrement satisfait(e) de votre commande, veuillez nous contacter dans les 14 jours suivant la réception de votre affiche pour organiser un retour et un remboursement.

  • How will Gravite.io improve my customer satisfaction metrics?

    By providing actionable insights and identifying pain points, Gravite.io enables you to make strategic improvements in your product or service, which can lead to an increase in customer satisfaction and Net Promoter Scores (NPS).

  • Is Gravite.io suitable for my industry?

    Gravite.io is versatile and can be tailored to the needs of various industries including tech, SaaS, e-commerce, healthcare, and finance, among others.

  • How does Gravite.io prioritize customer feedback?

    Our AI technology categorizes and prioritizes feedback based on your customized parameters such as urgency, frequency, and impact, helping you address the most critical issues first.

  • Can Gravite.io analyze data from different languages?

    Yes, Gravite.io is equipped to analyze data in multiple languages, making it ideal for global teams and companies in diverse markets.

  • How does Gravite.io integrate with my existing tools?

    Gravite.io offers seamless integration with a wide range of tools, including CRMs, support ticket systems, call transcripts, chat platforms, and more, all in under five minutes and without the need for technical expertise.

  • What exactly does Gravite.io do?

    Gravite.io is an AI-powered insights tool that helps product and operations teams in medium-sized enterprises to streamline the process of collecting and analyzing customer feedback, identify operational inefficiencies, and make data-driven decisions to improve customer satisfaction and team productivity.