Pricing that scale
as you grow

Our package align with your objectives. Pick features and consumption progressively, or acquire all the necessities simultaneously
Basic
89€
/months

Kickstart your customer experience journey —perfect for small businesses and startups. Essential insights to elevate your service at an unbeatable price.

Up to 500 datapoints*/month
3 native integrations
Basic Templates
Unlimited seats
CSV imports
Customer Analysis
Weekly automated reports and analytics
Data ingestion API access
Speech to text from your calling tools
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Growth
most popular
425€
/months

Unlock the full potential of your customer data. Designed for medium-sized businesses, empowering you to make smarter decisions and drive impactful results.

Up to 3,000 datapoints*/month
5 native integrations
Advanced Templates
Unlimited seats
Dedicated onboarding
Premium support
Weekly automated reports and analytics
Gravite Explore (Beta)
Data API Ingestion access
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Enterprise

The ultimate plan in customer experience management. Tailored for large businesses. Stay ahead of the competition and deliver exceptional experiences at scale.

Custom datapoints*/month
Unlimited native integrations
Custom Templates
Unlimited seats
Analysis of social media reviews & historical data
Account Manager
Weekly automated reports and analytics
Data ingestion API access
Everything from Growth Plan
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It helped us take a step back and analyse all the feedback we receive without all the bias we all naturally have. A true game changer!

Frequently asked questions

  • How secure is my data with Gravite.io?

    Data security is paramount at Gravite.io. We employ robust security measures including encryption and regular audits to ensure your information is always protected.

  • Can I try Gravite.io before committing to a subscription?

    Yes, we offer a trial period for you to experience how Gravite.io can transform your operations. Please contact our sales team to get started.

  • What kind of support can I expect from Gravite.io?

    We offer comprehensive support including onboarding, technical assistance, and strategic advice to ensure you make the most out of Gravite.io.

  • What makes Gravite.io different from other feedback analysis tools?

    Gravite.io stands out due to its AI-driven approach, ease of integration, real-time insights, and the ability to quickly turn large volumes of qualitative data into strategic actions.ur une raison quelconque vous n'êtes pas entièrement satisfait(e) de votre commande, veuillez nous contacter dans les 14 jours suivant la réception de votre affiche pour organiser un retour et un remboursement.

  • How will Gravite.io improve my customer satisfaction metrics?

    By providing actionable insights and identifying pain points, Gravite.io enables you to make strategic improvements in your product or service, which can lead to an increase in customer satisfaction and Net Promoter Scores (NPS).

  • Is Gravite.io suitable for my industry?

    Gravite.io is versatile and can be tailored to the needs of various industries including tech, SaaS, e-commerce, healthcare, and finance, among others.

  • How does Gravite.io prioritize customer feedback?

    Our AI technology categorizes and prioritizes feedback based on your customized parameters such as urgency, frequency, and impact, helping you address the most critical issues first.

  • Can Gravite.io analyze data from different languages?

    Yes, Gravite.io is equipped to analyze data in multiple languages, making it ideal for global teams and companies in diverse markets.

  • How does Gravite.io integrate with my existing tools?

    Gravite.io offers seamless integration with a wide range of tools, including CRMs, support ticket systems, call transcripts, chat platforms, and more, all in under five minutes and without the need for technical expertise.

  • What exactly does Gravite.io do?

    Gravite.io is an AI-powered insights tool that helps product and operations teams in medium-sized enterprises to streamline the process of collecting and analyzing customer feedback, identify operational inefficiencies, and make data-driven decisions to improve customer satisfaction and team productivity.